We’re helping E-Billing Solutions optimize its core medical billing business while ensuring the privacy of sensitive patient health information.

Primary Use

RMail encrypted Registered Email e-delivery proof for medical billing notices, with proof of HIPAA privacy compliance.

Main Benefit

E-Billing Solutions sends important medical billing e-notices encrypted with proof of content delivered. This creates automated, evidentiary, and paperless processes, and cuts mailing cost and administrative time significantly, while complying with health care (HIPAA) privacy regulations.

E-Billing Solutions reports the main benefits of RMail services as:

1. Cost savings with less paper, mail, postage, and administrative time. RMail® Registered Email™ services replace printing, postage (first class, receipt, and certified mail), scanning, faxing, administrative work and other hard costs. Businesses can send required notices with proof of content delivered and timestamped.
2. Peace of mind, end-user visibility of successful delivery for important messages, with proof. RMail® Registered Email™ services makes delivery and open tracking visible to the sender, providing assurance and peace of mind that important email was successfully delivered. This is returned in the self-authenticating Registered Receipt™ e-record, making it easy to resolve disputes – as easy as forwarding this receipt to any questioning party. The receipt is a self-contained forensic record, eliminating the need to scour server logs to try to investigate and present delivery evidence.
3. Assurance of privacy compliance with email encryption simple enough that people enjoy using it. RMail® email encryption is so easy, especially for the recipient, that it encourages use and thereby reduces risk of data breaches or privacy enforcement actions. Not all encryption services are the same; others are too burdensome and, as a result, are little used and therefore increase risk (from non-use or circumvention of use). With today’s more sophisticated privacy regulations (e.g. HIPAA) and hacker tactics, encryption is essential. RMail makes it easy, enjoyable, automated.

Automation

E-Billing Solutions uses RMail integrated into their email systems. This makes it easy and automated for staff to send encrypted email with a returned proof of e-delivery record. For each message sent, a Registered Receipt email record is automatically returned providing proof of e-delivery and privacy compliance.