Back Arrow Insur Tech

We’re not just securing email and eSigning.

We’re helping Mercury Insurance process claims faster, to instantly send money when you need it most.

And we’ve been with them since 2010.

RSign. For Insurance. Claims.

Property & Casualty Insurance Carrier
United States

Primary Use

RSign Lite electronic signatures with specialty settings

Watch full video of Heather Dunn discuss RSign at Optimize!2020.

Open Quotes

RSign is a saving grace, and every customer is getting their payments a lot quicker than they would have if otherwise mailing out of the documents.

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Heather Dunn

Claims Supervisor, Mercury Insurance

Main Benefit

Speeding claims processing to benefit insured customers with faster receipt of claims payments.

Mercury Insurance, a leading property and casualty insurance provider, deployed RSign to expedite auto claims processes, enhance customer service, and mitigate compliance risk. With an easy-to-use interface integrated into its claims processing systems, RSign enables external and internal users to review and process claims over from any location without needing to download additional applications or send paper via courier mail. RSign has allowed Mercury staff and its customers to use electronic signing of claims settlements, waivers, and other insurance related documents, while offering legally robust audit trail of every step of the signature process. RSign electronic signatures record property transfers and associate the robust eSignature audit trail with the particular electronic document content and the uniform time of signoff related to the insurance claim and any damages property.


Specialty insurance claims sending application automatically routes outbound messages of a certain type via SMTP routing to the RSign global processing networks, sending specially formatted to receive consumer eSignatures, and receiving via SMTP and storing the eSign record and audit trail forensics.

Mercury Insurance is one of the leading insurance carriers in certain regions of the United States. We've been enhancing the operations of their auto business by providing them with the specialized electronic signature services needed to close claims faster in compliance with State regulators in California, Texas, Florida, among other states.

Tradenames are owned by the named company. Service benefit is summary, not intended to be a case study.​ RPost technology is patented. RMail, RSign, and RPost are trademarks owned by RPost.