How to Unsend an Email?


Recall an Email in Outlook, Gmail, and other providers

Emails are the backbone of modern communications. However, the infamous typo-ridden email, the accidentally forwarded confidential message, or the hasty response often leave us wishing we could retract our words.

The good news is that technology has evolved to accommodate this human error. With the ability to unsend emails, you can now rectify those oh-so-common mishaps.


Why would you want to unsend an email?

Before we master email recalls, let's understand the driving force behind this need. The reasons to unsend an email are varied, ranging from typos and attachment mishaps to more critical issues such as sending an unintended email or a message containing sensitive information. The urgency to unsend often stems from the desire to maintain professionalism, safeguard personal relationships, and avoid potentially damaging consequences.

And people realize this. When we surveyed insurance brokers, lawyers, and finance professionals far and wide, nearly 3 out of 4 admitted to, mainly due to Outlook address auto-complete, having accidentally sent sensitive information to the wrong recipient.


Situations When Knowing How to Unsend an Email is Useful

  1. Typographical Errors: The bane of every email composer, a simple typo can change the entire context of your message.
  2. Attachment Oversights: Forgetting to attach a crucial document can lead to confusion and disruptions in workflow.
  3. Recipient Error: Accidentally sending an email or the attachment to the wrong recipient can result in unintended consequences.
  4. Hasty Replies: Responding impulsively in the heat of the moment may lead to regrettable exchanges.
  5. Sensitive Information: Sending confidential information to the wrong party can have serious legal and security implications.

Instructions on How to Unsend an Email

The process of recalling an email is not uniform across all email providers. Below, we provide detailed instructions on how to unsend emails in Outlook, Gmail, and Yahoo.


How to Unsend Email in Outlook or from a PC Desktop?

  1. Open Outlook and log in to your account.
  2. Navigate to the "Sent Items" folder.
  3. Open the email you want to recall. Double-click to view it in a separate window.
  4. In the top menu bar, click on "Actions."
  5. A drop-down menu will appear; select "Recall This Message." 
  6. A new window will pop up. Choose between deleting the email or replacing it with a corrected version.
  7. Click "OK" to confirm. Outlook will attempt to recall the email.

Alternate Method:

The Outlook's inbuilt email recall succeeds or fails. And even if you succeed, it is hard to say if the information has already been viewed, read, or captured by the recipient. It creates complications, especially when the said information is sensitive. Further, what if a cybercriminal was secretly eavesdropping on either of your emails?

This is where the role of Document Control Systems shines through. A document control system not only protects your information but also should give you the power of control even after it is sent, read, or even leaked.

Advancements in technology can prevent cybercrime through mis-sent documents. They run inside your existing email service provider like Microsoft 365, saving extra steps and complications.


How to Unsend an Email in Outlook for Mac?

  1. Follow the steps 1 to 3 from above.
  2. From the top menu bar, click on "Message."
  3. A drop-down menu will appear. Click on "Recall This Message."
  4. A recall dialog box will appear. Follow the prompts to complete the recall process.

How to Unsend an Email in Outlook for iPhone or Android?

  1. Open the Outlook app on your iPhone.
  2. Tap on the "Sent" folder.
  3. Locate and tap the email you want to unsend.
  4. Tap the three dots (...) in the upper-right corner.
  5. From the menu, select "Recall Message."
  6. Follow the on-screen prompts to confirm the recall action.

How to Unsend an Email in Gmail?

On Gmail, the "undo send" message is only accessible for a maximum of 30 seconds after you hit send. But you can always opt for a solution for your email service provider and enhance the features.

Some advanced solutions in the market allow the sender to control the emails and documents even after the recipient has opened or read them. They allow you to unsend, restrict access, or delete any trace of the mis-sent document after being sent or read.


How to Unsend Emails in Yahoo?

Unfortunately, Yahoo doesn't let their users unsend or undo a sent email.

But you can always choose solutions for your email service provider and enhance the features. Some advanced tools in the market even allow the sender to control the emails and documents even after the recipient has opened or read them. They allow you to unsend, restrict access, or delete any trace of the mis-sent document after being sent or read.


FAQs

Q: Can I unsend an email after it has been read?

No. But you can opt for an email solution that offers you the ability to unsend emails and attachments even after sent/read.

Q: Will the recipient know I tried to recall an email?

In some cases, recipients may be notified about the recall attempt, depending on the email provider.

Q: Is email recall 100% reliable?

No, email recall inbuilt is not foolproof. Its success depends on various factors, including the recipient's settings and email server behavior. 

But you can opt for an email solution that offers you the ability to unsend emails and attachments even after sent/read.